Outpatient Services Specialist
Location: Salt Lake City, Utah
Description: University of Utah is at present recruited Outpatient Services Specialist right now, this position will be ordered in Utah. For detail informations about this position opportunity kindly read the description below. Pay Rate Range
12.84 - 14.82
Close Date
NOTE: May close at anytime.
Open Until Filled
NOTE: May close at anytime.
! No
Job Summary
The Division of Pediatric Clinical Enterprise at the University of Utah School of Medicine has an immediate opening for a Pediatric Specialty Scheduler. This is a fast-paced position, responsible for answering phones and triaging patient concerns in a team environment. We are looking for detail-oriented, high-performing agents who love to learn and contribute new ideas. The Division is continually changing and evolving as we find better ways to service patients and customers.
Responsibilities
Patient Scheduling:
- Take and triage a high volume of incoming calls from parents, physicians, pharmacies, labs, etc.
- Quickly and effectively switch between calls and other assigned tasks.
- Schedule and register patients in Epic for multiple divisions in the Department of Pediatrics, including complex coordination of various specialties and testing.
- Correspond via email, phone and EMR with d! epartment physicians and staff.
- Maintain and utilize ! organized work lists, including reminder calls, wait lists, referrals, registration, insurance verification, and filling clinics.
- Comply with Federal and University privacy guidelines (including HIPAA ) in entering health information into Electronic Medical Records.
- Perform other duties as assigned.
One year of clerical experience or equivalency; basic computer skills with the ability to navigate 4 to 8 computer programs simultaneously; familiarity with Microsoft Office; typing speed of 40+ words per minute; and successful completion of Epic training within 30 days of hire. Demonstrated human relation and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Medical office, scheduling and phone customer service experience.
- Abil! ity to speak fluent Spanish.
- Epic skills and medical terminology strongly preferred.
- Ability to use ten-key by touch.
Benefited Staff
Additional Information
This position may require the successful completion of a criminal background check and/or drug screen.
Equal Employment Opportunity
The University of Utah is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), for further information or to request an accommodation. The University of Utah is committed to diversity in its workforce. Women and minorities are encouraged to apply.
Special Instructions Summary
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If you were eligible to this position, please give us your resume, with salary ! requirements and a resume to University of Utah.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 20 Aug 2013 21:28:15 GMT
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